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Step-by-step tutorials, help from the community, and a private space for GOMs
Download the Keepop app from the App Store or Google Play Store. Open the app and tap "Sign Up" to create your account using your email address. You'll receive a verification email to activate your account.
Yes! Keepop offers a Free Plan with the following:
For every other item type, benefit photocards, the Wishlist, Transit and GO statuses, several copies of a card and the Premium templates, upgrade to Premium!
Keepop is available for iOS (iPhone and iPad) and Android devices. The app requires iOS 13 or later on Apple devices. The exact requirements for your device are shown on the App Store and Google Play pages.
Premium subscribers get access to:
We offer two Premium plans:
Both plans auto-renew. You can cancel anytime before the next billing cycle.
You can cancel your subscription anytime through your Apple App Store or Google Play Store account settings:
Your subscription will remain active until the end of the current billing period.
Refunds are handled by Apple and Google according to their policies. Contact Apple Support or Google Play Support to request a refund.
Browse the available albums in the app by searching for your favorite groups. When you find an album you own, simply tap on it to add it to your collection. You can then mark which versions you have and which photocards you've collected from that album.
One card can have several copies, and each copy has its own status:
Open a card, go to "My copies" and tap a status. Free accounts can have one Have copy and one For sale copy per card; Wishlist, Transit, GO and extra copies are part of Premium. Statuses are used to filter your collection and to generate templates.
Yes! Benefit photocards and inclusions (POB, Broadcast, Event, Lucky Draw, etc.) are available with the Premium plan. Standard photocards and standard inclusions are free.
Open a group and choose your bias among its members. Free accounts can pick one bias per group, and Premium is unlimited. Your bias is shown on the group page.
Your collection is automatically backed up to the cloud (Firebase). As long as you're signed in, your data is safe and synced across all your devices. No manual backup needed!
Templates turn your collection, wishlist, or trade list into beautiful shareable images. They're perfect for posting on Twitter, Instagram, TikTok, or any platform where you want to show your collection. Every template includes your username and a "Made with Keepop App" mention.
Three templates are free: Trade (1 card for 1, 1 for 2 or 2 for 2), WTT/WTS (the cards you put up for sale or trade) and WTB (from the catalog or from your wishlist).
Five more templates come with Premium:
Yes! You can choose from 8 color palettes (Pink, Lavender, Sky, Mint, Peach, Night, Cream, Mono) and, for the Trade, WTT/WTS and WTB templates, 5 styles (Checker, Minimal, Bold, Kawaii, Dark Edge). You can also filter by status (show only your wishlist, for example), toggle status icons on or off, and choose which photocard types to include. Templates automatically paginate when your collection is large.
Tap "Generate", then "Save to Photos" to add it to your photo gallery. If the template has several pages, you can save them all at once with "Save all". The app will ask for permission to save photos the first time.
Yes! Keepop's catalog is built by the community. You can submit new items directly from the app:
You earn contribution points for your contributions, your approved images and your votes. Follow them in Tools → My Submissions.
The app crops your image to the right format when you submit it:
Use sharp, straight images without watermark: clean images are approved faster by the community.
You can add it yourself! Go to Tools → Add Items in the app and add the missing group, release, or photocards. A new group is reviewed by the Keepop team first; releases, versions and photocard sets are available for everyone right away. You'll earn contribution points for your additions!
Open the My Profile tab to update your profile picture, your display name, your username (shown on templates), your country and your social media links.
To change your password, use "Forgot password?" on the sign-in screen: you will receive a reset email. Your email address can be corrected on the verification screen, before it is verified. To change it afterwards, write to us at hello@keepop.io.
To delete your account and all associated data, go to My Profile → Settings → Delete my account. Please note that this action is permanent and cannot be undone. Alternatively, you can email us at hello@keepop.io to request account deletion.
Yes! We take data security seriously. Your data is encrypted in transit and at rest. We comply with GDPR and other data protection regulations. For more details, see our Privacy Policy.
No, we do not sell or share your personal data with third parties for marketing purposes. We only use trusted services like Firebase for app functionality and analytics. See our Privacy Policy for full details.
Try these steps:
If the problem persists, contact us at hello@keepop.io with details about your device and the issue.
If you're having trouble logging in:
Make sure you're connected to the internet and signed in to your account. If the issue persists, try signing out and back in. Your data should sync automatically once reconnected.
Make sure your status filters are set correctly. If you're filtering by "Wishlist" only, the template will only show items with that status. Reset filters to "All" to see everything. If the issue persists, try refreshing the page or restarting the app.
Can't find the answer you're looking for? Our support team is here to help!
Contact Support